Privacy Policy

1. Introduction

SmartRiver Herb Guild (“we”, “us”, “our”) operates educational services for herb gardening. This Privacy Policy describes how we collect, use, share, and protect personal data when you visit our site, enroll in courses, or interact with our community.

2. Data we collect

• Account data: name, email address, and authentication metadata.
• Transaction data: purchased courses, payment confirmations (processed by our payment partner, not stored by us).
• Communications: messages you send via contact forms and support channels.
• Usage data: device type, browser, pages viewed, and interactions for analytics.
• Cookies and similar technologies as described in Section 8.

3. How we use data

• Provide and improve courses and community features.
• Process orders, send confirmations, and deliver updates.
• Respond to inquiries and provide customer support.
• Enhance site reliability, security, and usability.
• Comply with legal obligations and enforce our Terms.

4. Legal bases

We process personal data based on consent, contractual necessity, legitimate interests (such as improving services), and compliance with legal obligations.

5. Sharing information

We share data with service providers who assist us in operations (hosting, analytics, customer support, payment processing). These providers are bound by confidentiality and data protection terms. We do not sell personal data.

6. International transfers

Your data may be processed outside your country. When required, we use appropriate safeguards such as standard contractual clauses.

7. Data retention

We keep data for as long as necessary to provide services and as required by law. You may request deletion as described below.

8. Cookies

We use cookies to remember preferences, maintain sessions, and understand site usage. You can control cookies via your browser settings. Our cookie banner offers consent choices, and details are available here.

9. Your rights

Subject to local laws, you may request access, correction, deletion, restriction, or portability of your personal data, and you may object to processing where applicable. To exercise rights, contact [email protected].

10. Security

We implement administrative, technical, and organizational measures to protect personal data. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children

Our services are not directed to children under 13. If you believe a child provided personal data, contact us to remove it.

12. Contact

Questions about this policy? Email [email protected] or call +1 (415) 915-2048.